Jeewan Jyoti

Jeewan Jyoti Digital Care designs products and tools that help you achieve your health and fitness goals and empower and inspire you to lead a healthier, more active life. These Terms of Service (“Terms”) apply to your access and use of the Jeewan Jyoti Digital Care Service. The “Jeewan Jyoti Digital Care Service” includes our devices including associated firmware, applications, software, websites, APIs, products, and services.

You also acknowledge that the said service is to help patients for general health care only and not meant for any emergency purpose. There are various limitations of Doctors in teleconsultation including the physical examination, complete medical records, etc. and hence there can be risks associated with your treatment plans including but not limited to incorrect data monitoring etc. You are also encouraged to obtain in-person consultation from your doctors by visiting the hospital. You acknowledge that you have understood the related benefits, risks, and alternatives, and you agree to have a telemedicine consultation. You have the right to withdraw your consent at any time by ending this telemedicine consultation session

You acknowledge that you have read and understood our Terms & Conditions and Privacy Policy and do not disagree with it. You also agree to keep the concerned hospital, its doctors, and all related parties harmless and indemnified.

Full use of the Jeewan Jyoti Digital Care Service is dependent upon your use of a computer with adequate software , supported mobile device, wearable device for monitoring and Internet access. The maintenance and security of this equipment may influence the performance of the Jeewan Jyoti Digital Care Service and it is your responsibility to ensure the equipment’s functionality. You are responsible for all Internet access charges. Please check with your Internet provider for information on possible Internet data usage charges.

Jeewan Jyoti Digital Care values your privacy. Jeewan Jyoti Digital Care offers telemedicine and fitness realted platforms and Services This Fitness and Telemedicine Privacy Policy applies to our website, Application and Service, which are accessible through the Site. Through our Services participating medical professionals and healthcare staff (“Healthcare practitioners”) can provide health care services online to their clients and patients. In this Privacy Policy (“Policy”), we describe how we collect, use, and disclose information that we obtain about visitors to our Site and users of our Services.

Jeewan Jyoti Digital Care attempts to be as accurate as possible in the description of the product on the Site. However, Company does not warrant that the product description, colour, information or other content of the Site is accurate, complete, reliable, current or error-free. The Site may contain typographical errors or inaccuracies and may not be complete or current. In the event of any such inadvertent inaccuracies, the Company will endeavour to correct the same within the earliest possible time period. Company reserves the right to correct, change or update information, errors, inaccuracies or omissions at any time without prior notice to ensure accuracy of descriptions of the product on the site.

Jeewan Jyoti Digital Care may enable you to post, upload, store, share, send, or display photos, images, video, data, text, music, exercise regimens, food logs, medical records, comments, and other information and content (“Your Content”) to and via the Jeewan Jyoti Digital Care Service. You retain all rights to Your Content that you post to the Jeewan Jyoti Digital Care Service. By making Your Content available on or through the Jeewan Jyoti Digital Care Service you hereby grant to Jeewan Jyoti Digital Care a non-exclusive, transferable, sublicensable, worldwide, royalty-free license to use, copy, modify, publicly display, publicly perform, reproduce, translate, create derivative works from, and distribute Your Content, in whole or in part, including your name and likeness, in any media

By using our Services, you agree that your personal information will be handled as described in this Policy. Your use of our Site and Services, and any dispute over privacy is subject to this Policy and Terms of Service. Including its applicable limitations on damages and the resolution of disputes. The Mero Doctor Terms of Service are incorporated by reference into this Policy.

1. What information do we collect about you and why ?

We may collect information about you directly from you and from third parties, as well as automatically through your use of our Site or Services

1.1 information we collect from you

Users may browse the Site without registering to our system. However, registration is required to use the Services. Once a User has registered with us and subscribed to our Services, the user can get access to use the Jeewan Jyoti Digital Care Services. After entering the ecosystem the Patient would then need to register for a Jeewan Jyoti Digital Care account to use the Services. Healthcare Practitioner’s Registration. To register, Users must provide certain information about themselves and their practices including their name, date of birth, gender, and other important information; the users name, address, phone number, and a user id/password. We may also collect certain optional information, including middle name or initial, bank account or other payment information, and other contact details, pictures, and communication preferences.

Information We Collect from users and Certain features and services are available to Healthcare Practitioners because they use our Services. Healthcare practitioners may provide patient names and e-mail addresses to us so we may communicate with patients on their behalf about the availability of Services. Information We Collect Automatically. We may automatically collect the following information about your use of our Services through cookies and other technologies

1.2 how we use your information

We use the information that we gather about you for the following purposes:

To provide our Quality Services.

To communicate with you about your use of our Services, to respond to your inquiries, to

provide technical support and assistance, and for other customer service purposes.

To communicate with you regarding the availability of Services on behalf of your

Healthcare Provider.

To send you reminders and other information related to your care on behalf of your

Healthcare Provider and our health monitoring system.

To send offers and other promotional communications to users.

Location Data for SOS services and device connectivity.

To better understand how users access and use our Services.

1.3 how we share your information

We may share the information that we collect about you, including personally identifiable information, as follows:

Healthcare Providers. As a user, your information will be shared with Healthcare Providers as directed and consented to by you. This Policy does not address how Healthcare Providers will use and disclose information obtained using Jeewan Jyoti Digital Care. If you would like this information, you should ask your Healthcare Provider directly for a copy of his/her Notice of Privacy Practices.

Service Providers. We may disclose the information we collect from you to third-party vendors, service providers, contractors, or agents who perform functions on our behalf.

In Response to Legal Process. We also may disclose the information we collect from you in order to comply with the law, a judicial proceeding, court order, or another legal process, such as in response to a subpoena in compliance with applicable privacy laws.

To Protect Us and Others. We also may disclose the information we collect from you to the extent permitted by law, where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Use or this Policy, or as evidence in litigation in which Mero Doctor is involved

Aggregate and De-Identified Information. We may share aggregate or de-identified information about users with third parties for research, marketing, advertising, or similar purposes.

2. intellectual property rights

The names and logos and all related product names, design marks and slogans are the trademarks, logos or service marks (hereinafter referred to as "Marks") of the Company. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any Marks in any manner. Marks displayed on this Site, whether registered or unregistered, of the Company are the intellectual property of the Company. The Company expressly and exclusively reserve all the intellectual property rights in all text, programs, products, processes, technology, content, software and other materials, which appear on this Site, including its looks and feel. The compilation (meaning the collection, arrangement and assembly) of the content on the Site is the exclusive property of the Company and are protected by the Indian copyright laws and International treaties. Consequently, the materials on this Site will not be copied, reproduced, duplicated, republished, downloaded, posted, transmitted, distributed or modified in whole or in part or in any other form whatsoever, except for your personal, non-commercial use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying, reproducing, duplicating, republishing, posting, transmitting, distributing or modifying.

3. our use of cookie and other tracking mechanism

We use cookies and other tracking mechanisms to track information about your use of our Services. We may combine this information with other information we collect from you. Cookies. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Site and Services, while others are used to enable a faster log-in process or to allow us to track your activities at our Site and Service. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site who disable cookies will be able to browse public areas of the Site, but the Services will not function.

4. security of my personal information

We have implemented reasonable technical, physical, administrative, and organizational safeguards to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our efforts, no data security measures can guarantee 100% security. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity

4.1 access to my personal information

You may modify the registration information that you have submitted by logging into your account and updating your profile information. Please note that copies of information that you have updated, modified, or deleted may remain viewable in cached and archived pages of the Site for a period of time

4.2 Contact Us

We encourage you to contact us if you have any questions or concerns regarding the privacy aspects of our Services or would like to make a complaint. You may contact us at Jeewan Jyoti Digital Care in which the Helpline number is provided on the Mobile app and web app.

5. changes to this policy

Company reserves the right to unilaterally change the particulars contained in the Terms of Use or the Policies from time to time and at any time, without notice to its users and in its sole discretion. Any change or modification to the Terms of Use and the Policies will be effective immediately from the date of such upload of the Terms of Use and Policies on the Site. Your continued use of the Site following the modifications to the Terms of Use and Policies constitutes your acceptance of the modified Terms of Use and Policies, whether or not you have read them. For this reason, you should frequently review these Terms of Use and the Policies, to understand the terms and conditions that apply to your use of the Site.